I have bought several things from Pretty Clever Words in the past so I knew Lulu was going to knock this out of the park. I was wrong, she knocked it out of the state! The custom pillow I ordered for my sister is so absolutely amazing that I contemplated, momentarily, keeping it for myself. Alas, I did not which can only mean one thing. I now have to order one for myself. From placing the order to picking it up the entire process was smooth. I can’t wait to order from Pretty Clever Words again.